SMS notifications & opt-in

Text messages sent on behalf of Madent Al-Taybat Roastery are delivered by Zay Revenue Group LLC, the operator of the Zayos ordering platform, via the number registered with our messaging provider. Opting in to text messages is optional and is never a condition of placing an order or using our service. You can order and receive updates by email without agreeing to texts. You receive order-status texts only if you check the optional order-updates box at checkout, sign-in codes only when you request a sign-in, and promotional messages only if you separately opt in (see “Promotional messages”).

1. Sign-in verification codes

When you sign in or create an account at your Madent Al-Taybat Roastery account page using your phone number, we send a one-time 6-digit verification code. Example: “Madent Al-Taybat Roastery sign-in code: 482917. Expires in 10 minutes. Reply STOP to unsubscribe.” Frequency: one code per sign-in attempt.

2. Order status updates

If you check the optional order-updates box at checkout, we send transactional updates about that order: order received, order ready for pickup, order out for delivery, and order delivered. Example: “Madent Al-Taybat Roastery: your order #1042 is ready for pickup. Reply STOP to unsubscribe.” Frequency: one to four messages per order.

3. Promotional messages (optional, opt-in only)

If you separately opt in (by adding a mobile number and enabling Text marketing on your account page), you may receive occasional promotional texts. Example: “Madent Al-Taybat Roastery: 15% off this weekend, order at our site. Reply STOP to opt out.” Frequency varies, typically a few messages per month. This category also includes review/feedback requests (up to 1 per order, sent after your order, and only if you opted in to marketing texts). Message and data rates may apply. These are never sent unless you opt in to marketing texts, and you can reply STOP at any time. The consent statement shown next to the marketing-texts field reads: “By adding your number you agree to receive promotional texts from us. Message and data rates may apply. Reply STOP to opt out anytime.”

You opt in to order-status texts by checking the optional box under the phone field at checkout. Entering a phone number by itself does not opt you in to texts.

• Sign-in form (/account) · a one-time code you request; sent only when you ask to sign in
• Checkout form · the optional order-updates checkbox under the phone field
• Text marketing toggle (account page) · a separate, explicit opt-in for promotional messages
• Marketing texts checkbox (checkout) · a separate, explicit opt-in for promotional messages, shown only to signed-in customers with a verified number; never a condition of purchase

The note shown under the phone field reads:

We use your phone number to look up your order and send your receipt. Order-status texts are optional, just check the box below if you want them. Message and data rates may apply. Reply STOP to unsubscribe, HELP for support. See our SMS Policy, Privacy, and Terms.

The checkbox label reads:

Text me order updates from Madent Al-Taybat Roastery. Message and data rates may apply. Message frequency varies by order activity. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our privacy policy and terms for details.

Reply STOP to any message to opt out. You will receive one final confirmation message and no further texts on this number. To re-enable, reply START.

Reply HELP to any message to receive our support contact information. You can also email support@zayrev.com for assistance.

Your phone number is used only to deliver the messages described above. We do not sell, rent, or share your phone number with third parties for their marketing purposes. See our Privacy Policy for full data-handling details.

Message and data rates may apply per your mobile carrier's plan. Message frequency varies as described above. Carriers are not liable for delayed or undelivered messages.

Zay Revenue Group LLC
555 NE 8th St Apt 107
Fort Lauderdale, FL 33304
support@zayrev.com